First Solar reserves the right to offer you a role most applicable to your experience and skillset. 

Basic Job Functions:

Work independently and with team members to perform senior level server and storage functions with multiple technologies.

Education/Experience:

Minimum 6 years of related work experience. Bachelor’s degree in Information Technology or related field or equivalent years of work experience.

Required Skills/Competencies:

2+ years of experience in Orchestrator, general automation, PowerShell, and other scripting. Ability to test, debug, and extend automation solutions and tools. Automation and IT technical support of an operating manufacturing facility. 4+ years of experience and/or working knowledge of Windows and VMWare software.  Senior level knowledge of server hardware (Dell, Cisco UCS and others a plus).  Experience should include monitoring, installation, configuration, tuning and management. Experience with Microsoft Exchange required and O365 a plus. 4+ years of experience with the Storage Area Network environment desired. 4+ years of experience with a 24/7 Datacenter Environment desired. 4+ years of experience with Microsoft SCOM/SCCM Server desired. 4+ years of experience with VMware ESX Server desired. Senior level knowledge of enterprise level SANs (Primera, 3par, EMC, etc.).  Senior knowledge of backup and storage concepts. Experience with PowerShell required Advanced knowledge of storage tuning, gathering data and presenting storage statistics to support required/requested storage-based performance initiatives. Senior expertise automating server OS creation including storage provisioning and OS updates. Expertise of SAN Replication Technologies. Senior expertise Knowledge of patch management practices for a Microsoft Windows environment. Knowledge of Windows and Linux patch management practices. Familiarity with ITIL a plus. Exposure to SOX controls, processes, etc.  Working knowledge and/or prior experience in Cloud offerings (SaS, IaaS, PasS) a plus.  Working knowledge of NERC/CIP.

Essential Responsibilities:

Primary Responsibilities:

Work with inter/intra team members around the globe to research, plan, implement and support IT flexible, high availability solutions. Work with enterprise infrastructure including but not limited to: MS Active Directory, MS Active Directory Group Policies, MS Exchange, MS Clusters, MS SMS, MS SQL, Microsoft Antivirus, HPE SANs, VMWare, and monitoring tools. Utilize project management skills and manage day-to-day priorities.  Support network and internet protocols and applications including but not limited to WINS, DNS, DHCP, TCP/IP, IIS, SNMP, SMTP, Interface Redundancy, SSL. Research, test, and implement business continuity, including disaster recovery, patch management, security, etc.  Evaluate, diagnose and troubleshoot complex hardware/software issues.  Create, modify and keep network documentation. Adheres to all safety procedures and good housekeeping standards. Performs other assignments as required. Job description subject to change at any time. Must be able to be on-call on a periodic basis. 

Key Competencies:

Maintains specific technical knowledge of infrastructure automation skills like PowerShell, orchestrator, and other scripting technologies. Provides detailed advice regarding the application and executes specialized tasks for managers and associates.  Maintains awareness of opportunities provided by new technology to address challenges or to enable new ways of working. Within own sphere of influence, it works to further organizational goals, by the use of emerging technologies and products. Contributes to briefings and presentations about their relevance and potential value to the organization. Undertakes routine installation and decommission of hardware and software. Take action to ensure targets are met within established safety and quality procedures, including, where appropriate, handovers to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develop installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure the best use is made of available assets, and to maintain or improve the installation service. Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a particular resource or service. Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintainability and serviceability. Ensures that services and components meet and continue to meet all their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service and initiates or reports these actions. Assesses, analyses, develops, documents and implements changes based on requests for change. Assesses and analyses release components. Provides input to scheduling. Carries out the builds and tests in coordination with testers and component specialists maintaining and administering the tools and methods – manual or automatic - and ensuring, where possible, information exchange with configuration management. Ensure release processes and procedures are maintained.  Reviews system software updates and identifies those that merit action. Tailors system software to maximize hardware functionality. Installs and tests new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation for system software. Advice on the correct and effective use of system software. Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reporting system(s). Coordinates the implementation of agreed remedies and preventative measures. Analyses patterns and trends. Collects and collates evidence as part of a formally conducted and planned review of activities, processes, products or services. Examines records as part of specified testing strategies for evidence of compliance with management directives, or the identification of abnormal occurrences. Provide analytics around automation platforms and provide recommendations for optimization based on the data.

Reporting Relationships:

Reports to IT- Lead. This position will not have direct reports.

Estimated Salary Range: 

$82,100-$117,000 Annually. 

Travel:

10-20%

Physical Requirements:

Office Physical Requirements:

All positions in our office require interaction with people and technology while either standing or sitting. To best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. First Solar is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.

 

Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role.   All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required.   

Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.