Job Description

Provide efficient and effective administration support to ensure the smooth running of a functional area.

Hello Administrator

Welcome to FNB Loans, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in FNB Loans Support Operations you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Administrator will provide efficient and effective administration support to ensure the smooth running of a functional area.

Are you someone who can:

Manage costs / expenses within approved budget to achieve cost efficiencies.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.Resolve all customer queries efficiently, and within agreed timelines.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Resolve all customer queries efficiently, and within agreed timelines.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.Comply with governance in terms of legislative and audit requirements.Set up and maintain filing systems for the business unit to ensure efficient service is provided.Maintenance of all administrative processes for the department's operational activities.Provide efficient and effective administration support to ensure accuracy in the functional area.Provide timeous and accurate management information.Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.Manage own development to increase own competencies.

You will be an ideal candidate if you:

Matric /Relevant Qualification Experience: 2 – 5 years’ experience Admin within Financial Services industry with Insurance and Credit Life (FNB LIFE) KnowledgeExperience with loan or revolving credit preferableDA systems Experience advantageousFAIS compliant in terms of ‘fit and proper’.RE 5 (Representative) mandatory

We can be a match if you are:

Adaptable and curiousAnalyse complex data sets

Apply now if you are interested in taking the next step. We look forward to engaging with you!

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This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information. Please visit our website to view this notice.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

13/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.