Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:

Day

Job Category:

Administrative Services

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

This position will be onsite and based out of our Data Center in Mesa, AZ through our Banner Staffing Services. A typical day will contacting past and present staff member who have Banner equipment that needs to be returned. In this role you will be working with past due tickets in ServiceNow in an effort to clean up past due tickets and maintain steady daily flow.

Banner Staffing Services ​Benefits;

Competitive wages- 10% above peers with the same experiencePaid orientationFlexible Schedules (select positions)Fewer Shifts CancelledWeekly pay403(b) Pre-tax retirement Employee Assistance ProgramEmployee wellness programDiscount Entertainment ticketsRestaurant/Shopping discountsAuto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Registry/Per Diem positions require a minimum of 2 shifts a month commitment. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Job Description

POSITION SUMMARY
This position provides routine secretarial/clerical support for a department or several departments. The incumbent uses standing instructions to complete their tasks. Unusual situations require supervisor involvement.

CORE FUNCTIONS
1. Performs data entry, such as indexing incoming faxes and scanning various documents into appropriate computer systems. May include producing/maintaining daily, weekly or monthly reports/lists ensuring accuracy and timeliness.

2. Maintains department equipment. Organizes departmental files, paperwork and/or documentation and ensures the confidentiality of those items.

3. May answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel in a timely, effective, and accurate manner. This may also include serving onsite visitors by greeting, welcoming, and directing them to the appropriate personnel in a professional and timely manner.

4. May perform other office and clerical support work including, but not limited to, maintaining/ordering office supplies, making copies, sending faxes, opening/distributing mail, maintaining menu boards and special events signage and/or other routine responsibilities.

5. Works cohesively with team members to ensure delivery of outstanding customer service, in a positive work environment, that supports the department’s ongoing goals and objectives.

6. May assist and participate in system testing and support to increase effectiveness of new changes or modifications.

7. This position generally has responsibility in a single facility but may provide support for one or several departments. This position has frequent interaction with, but is not limited to, employees/physicians, patients, visitors, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Knowledge of office practices and procedures and the ability to perform basic mathematical calculations. Strong communication and human relations skills are necessary. Good organizational skills are essential to handle multiple tasks in a timely and effective manner.

Must have familiarity of a personal computer and spreadsheet and word processing software. Must have the ability to type or word process with speed and accuracy.

PREFERRED QUALIFICATIONS
One year of clerical experience is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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