Administrative Support Associate-Temp (FlexStaff)
Northwell Health
FlexStaff is hiring a temporary Administrative Support Associate for our client.
Identified candidate will need to commute to 3 different locations throughout the week, only 1 location per day. Locations include Shirley, Port Jeff Station & Commack.
Responsibilities
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.Confirms all appointments prior to date of service.Verify insurance and inform the patient of needed referrals before the date of service.Assists patients with copayments, and billing questions.Retrieve patient’s files in EMR, verify the information on file, and inserts new patient record forms, and information.Protect patient’s rights by maintaining confidentiality of medical, personal and financial information.Endeavors to keep patients on schedule by reminding provider of service delays.Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation.Maintains reception area in a neat and orderly condition.Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.Other duties as assigned.Qualifications
High school diploma or equivalent; some college preferred.1+ year of experience working as a receptionist.Excellent grammar, spelling and punctuation.Exceptional customer service skills.Friendly and compassionate disposition with strong interpersonal communication skills.Excellent time management skills and ability to maintain effective and organized systems to ensure timely patient flow.Ability to work independently or as part of a team.Dedication to maintaining confidentiality of all patient records*Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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