With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Our Administrative Assistants are the heart of our community management operations and make a positive impact on the homeowners and community we serve.

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Work hours:

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Monday-Thursday 9:30am-3:00pm and Friday 9:30am-4:00pm (flexible)

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Duties:

\n\nMeet and greet homeowners, residents, vendors and contractors.\nResearch and respond to inquiries in-person, by phone, and email.\nEnter and update community and homeowner information in the database.\nReceive, sort, and distribute mail and packages.\nFax, file, scan documents. Print and assemble documents for monthly board meetings.\nUtilize Excel spreadsheet to track data.\nActivate and issue key FOBS and parking passes.\nAssist homeowners in completing architectural review forms to submit to the board for approval.\nConduct Code & Covenants and resale inspections.\nCreate and send HOA Violation notices to homeowners. Follow-up to ensure correction is made.\nOther duties as assigned.\n\n Requirements\nHigh School Diploma or GED Required.\n1+ year of administrative, clerical, and customer service experience.\nCustomer focused, Service Driven, and Team oriented.\nExcellent communication skills, written and spoken.\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.\nAbility to communicate with multiple stakeholders, for example community managers, vendors, peers, clients.\nAble to work effectively with others in person and in group setting.\nAble to prioritize, manage time, and meet deadlines.\nAble to interpret verbal and/or written instructions at a proficient level.\nProactive and self-motivated with strong attention to detail and organizational skills.\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.