Administrative Assistant Richmond, VA Full Time Administration Experienced Share (https://clumber.applytojob.com/app/share/FXn9QHSbDD) A Kempsville Building Materials (a division of Carter Lumber) Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position. Requirements: + Excellent telephone and customer service skills + Strong organizational and planning skills + Ability to multi-task; strong time management skills + Strong attention to detail + Exceptional written and verbal communication skills + Knowledge of Microsoft Office including Outlook, Word, and Excel + Previous customer service experience Responsibilities: + Assists in creating orders in management system + Confirms deliveries with customers + Prints required layouts and documentation daily + Ensures the paperwork process is running smoothly + Answers office phone calls and directs calls accordingly + Assists customers by providing information on products, stock, and lead times + Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of + Performs clerical duties such as data entry, filing, copying, and faxing Benefits (full-time employees)  + Health, Dental, Vision (Single and Family Plans) available after 30 days of employment  + Short and Long-Term Disability  + Company-paid life insurance and AD&D  + Optional supplemental life insurance  + Company-match 401(k)  + Vacation time and paid holidays  + Vendor incentives  + Room for growth; we promote from within!  + Military encouraged to apply!