Description We are offering a short term, part-time contract employment opportunity for an Administrative Assistant in SOLON, Ohio. The chosen candidate will be part of a team where they will primarily handle administrative tasks, operating within the tax industry. Responsibilities: • Processing and managing inbound and outbound calls efficiently. • Providing exceptional customer service and handling customer inquiries. • Accurately maintaining and updating customer records. • Demonstrating proficiency in Microsoft Excel, Outlook, PowerPoint, and Word for various tasks. • Scheduling appointments and ensuring they align with other schedules. • Managing email correspondence professionally and promptly. • Accurately scanning and filing documents. • Handling and delivering mail in a timely and organized manner. • Answering multi-line phone system promptly and professionally. Requirements • Proficient in answering inbound calls with detail orientation and courtesy • Excellent customer service skills, able to interact with clients in a respectful and efficient manner • Accurate data entry skills, with strong attention to detail • Able to manage email correspondence, responding in a timely and detail-oriented manner • Experience with both inbound and outbound calls, maintaining a positive, problem-solving approach • Proficient in Microsoft Excel, capable of creating and editing spreadsheets • Knowledgeable in Microsoft Outlook, able to manage email, calendar, tasks, and contacts effectively • Skilled in creating and editing presentations in Microsoft PowerPoint • Proficient in Microsoft Word, able to create and edit documents efficiently • Able to schedule appointments, ensuring no conflicts and informing all parties involved • Experience with document scanning, able to digitize paperwork accurately • Skilled in scanning and organizing documents for easy retrieval • Familiarity with filing systems, both digital and paper-based • Experience in answering multi-line phone systems, able to manage multiple calls at once • Responsible for delivering mail within the organization, ensuring all items reach their intended recipient in a timely manner. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .