Administrative Assistant
Avenue5 Residential, LLC
Avenue5 is growing, and we are in search of an administrative assistant to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: Listen to our associates, recognize them, and give them room to grow Invest in our associates to help them become the best version of themselves Approach every important decision with our associates in mind Celebrate our associates’ successes and encourage them to raise the bar even higher Summary of Responsibilities: The administrative assistant’s primary responsibility is to provide support to the career development team. This position is responsible for the coordinating and tracking of associate training and engagement. This position is also responsible for preparing materials for meetings, planning, organizing, and distributing various weekly and monthly reports, and other special projects as needed. Primary Responsibilities and Objectives: · Create, distribute, and manage the registrations from associate training · Responsible for tracking the participation and attendance of training classes and webinars into the Learning Management System · Prepare and distribute various classroom participation tools · Interact with various internal customer groups · Coordinate various activities, flyers, and events such as the shop program, associate recognition efforts, and survey management · Field complaints, issues and concerns from the public, clients, vendors, etc. · Serve as a back-up instructor as needed · Perform other duties as assigned Education and Experience: · High school diploma or equivalent is required · Previous on-site property management experience in the multi-family real estate industry preferred · Experience using a learning management system (LMS) and advanced excel skills required · Experience with online course development strongly preferred · Zoom experience preferred Skills and Requirements: · Ability to read, write, speak, and communicate in English · Ability to use a personal computer and advanced knowledge of email, Microsoft Word, Excel, PowerPoint, Outlook, Canva, Adobe PDF, and basic OS tools · Ability to use general office equipment, such as telephone, fax machine, printer, and copier · Excellent customer service and interpersonal skills; ability to relate to others · Strong verbal and written communication skills · Strong organizational and time-management skills · Ability to perform intermediate excel functions · Comprehension of federal fair housing laws and any applicable local housing provisions · Ability to be a self-starter and multi-task · Must be able to learn rapidly and adapt quickly to changing situations · Must be able to confidently speak to large groups of people · Ability to work in a team environment · Ability to make quick and effective decisions · Must be creative, decisive, and self-directed · Graphic design experience is a plus · Ability to be flexible, creative, and work with minimal supervision · Ability to analyze and resolve problems · Ability to set and meet goals · Ability to consistently meet deadlines · Ability to maintain flexibility and creativity in a variety of situations · Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned Scheduling: · Required to maintain a regular schedule which may require working outside business hours, weekends, and non-traditional holidays Environment: · Exposure to an environment typically found in an office building Physical Requirements: Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to: · Ability to lift, push, and pull up to 25 pounds · Ability to remain stationary, move around, reach, and position oneself as needed for extended periods of time · Ability to observe and detect signs of emergency through visual and/or auditory cues · Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly · Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in sound · Visual requirements including color, depth perception, and field vision · Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct · Ability to tolerate stressful situations · Ability to work under minimal to moderate supervision This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change. Diversity: Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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