Job Posting Title:

Administrative Assistant

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Feb 20, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:  
•     100% employer-paid basic medical coverage 
•     Retirement contributions  
•     Paid vacation, sick time, and holidays 
•     Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!

Purpose

The Administrative Assistant within Residence Hall Operations in University Housing and Dining (UHD) is responsible for providing administrative support to the residence halls, students, and professional staff. This position is primarily student/customer-facing involving engagement and interaction with students, parents, guests, and university employees, in addition to serving as an administrative liaison to internal Facilities and Maintenance. Additional responsibilities include managing a front desk of a residence hall complex, participation in departmental committee operations, opening and closing of a residential complex, customer service, and may include additional tasks set by the Assistant Director for Residence Life or a Complex Coordinator.

Responsibilities

Assist with the selection, training, and scheduling of Desk Assistants within a residential area of campus. Provide oversight for Desk Assistants within a residential area of campus, including, but not limited to, monitoring quality of desk operations, approving time records and adjusting staff assignments to meet the daily operational needs of the desks. Assist Complex Coordinators and other professional staff members with the successful management of the residence halls.

Perform administrative functions at 24-hour front desks, including printing, filing, copying, supply maintenance, equipment management, and processing mail deliveries and distribution. Perform key control and oversee key audits at 24-hour front desks twice a week or as assigned. Manage and assess equipment inventory at 24-hour front desks within a residential area of campus and make recommendations for new equipment or removal of outdated equipment. Manage resource room spaces for all residence halls. All inventories occur in person but are tracked digitally.

Provide customer service to students, parents, and other guests in the residence hall for 24-hour desks within a residential area of campus. Assigned desks within residential areas may vary based on business needs. Assist with resident check-in and check-out for long session and summer session. Promote a positive image of the residence halls, ensure a neat, professional, and welcoming appearance at the desks and lobbies of the residence halls within a residential area of campus.  

Respond to all incidents and security issues by following emergency procedure protocols. Monitor hall access systems, including, but not limited to, assisting with door access system tickets, troubleshooting and card access issues, and reporting on security camera system activity.

Other duties as assigned, including but are not limited to, giving residence hall tours, substituting at the area office desk, and representing residence life on committees and task force initiatives. Input data and other information into a computer. 

Required Qualifications

High School Diploma or GED.

At least 3 years of clerical experience with at least 1 year of experience at the Senior Office Assistant level.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Four or more years of experience at the Administrative Assistant level.

Experience working in a university setting.

Experience with housing management software, specifically StarRez.

Proficient using Microsoft Office.

Experience in training staff.

Experience receiving and or distributing mail and packages

Ability to multi-task and analyze processes and policies.

Attention to detail and persistence in following through with tasks.

Ability to work collaboratively with professional staff across work groups to complete objectives.

Demonstrate excellent interpersonal communication skills, both oral and written, and professional demeanor.

Salary Range

$41,600+ depending on qualifications

Working Conditions

Flexible-paced, open-office work environment

Repetitive use of keyboard at a workstation

Use of manual dexterity

Climbing stairs

Lifting and moving

Work Shift

Monday - Friday, 8:00AM - 5:00PM. Hours and days may vary due to business needs. This is an on campus position.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.