With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description\n

The Administrative Assistant handles tasks outlined herein in order to assist Community Association Managers (CAM) with daily property operations. Administrative Assistants are to establish and maintain a professional, service oriented relationship with the Association Managers, other assistants and employees, clients, homeowners, vendors, and service providers. This position involves daily contact with homeowners and board members and requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace

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JOB DUTIES

\n\nOrganizes and prepares incoming and outgoing correspondence.\nReceives and responds to incoming phone calls and emails from clients and vendors.\nInterprets client account ledgers, replies to client account balance inquiries, researches discrepancies.\nPrepares and tracks time sensitive forms for clients and vendors\nUpdates client database - contact information [address, phone, email] -- enter notes into client accounts\nMaintains vendor database - add/update vendor information, obtain w9 and proof of insurance\nPrepares documentation for accounts payable vouchers and submits invoices for payment\nProcesses print jobs, scanning and faxing as needed\nUses Excel, software and computer systems to track projects\nOther duties as assigned.\n\n\n Requirements\n\n\nRequires a high school diploma or GED; Bachelors or Associates degree preferred.\n1 - 3 years of directly related clerical or administrative support experience required; HOA, property management or condominium management related experience is a plus\nMust be able to use MS Office 2007 or later, particularly Excel and Word. Must be able to adapt to management software and computer programs being utilized by company.\nAbility to interpret and follow verbal and written instructions\nAbility to communicate effectively, both verbally and in writing and exercise diplomacy\nKnowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling\nInterpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment\nDemonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities\nMust be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.\n\n\nAdditional information\n\n

All your information will be kept confidential according to EEO guidelines.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.