With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

Job Description: Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

\n

\n

Duties:

\n\nMaintains and updates homeowner files in C3 Software and hard copy on-site files\nProvides information by answering homeowner questions relating to the Community and escalates questions that require attention from management\nMaintains homeowner violations in C3 Accounting Software, prepares violation letters and coordinates with the accounting department on assessing fines to homeowner accounts\nMaintains homeowner Architectural Review applications and documents, and executes the process to and from the Architectural Review Committee. Attend ARC meetings.\nCoordinates with Manager on daily tasks and scheduling of meetings\nAssists the Manager in preparing for and attending Board and Annual Meetings and prepares minutes\nCommunicates with the Board of Directors on meeting scheduling and provides any requested documentation\nMaintains and updates documents on Community websites\nDrafts correspondence to owners, vendors and Board Members\nRepresents the company and communities by maintaining a professional and positive appearance and demeanor while working\nContributes to team effort by accomplishing related results as needed and communicating and coordinating with staff members\nOther duties as assigned\n\n Requirements

Requirements:

\n

\n\nKnowledge of Microsoft Office products (Word, Excel, Outlook,) at a proficient level. \nProfessional customer service skills. \nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, et) at a proficient level.\nPartner with multiple stakeholders, for example community managers, vendors, peers, clients. \nAbility to interpret verbal and/or written instructions at a proficient level.\nAbility to self-motivate, be proactive, detail oriented and successfully function as part of a team. \nAbility to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. \nAbility to maintain confidentiality and discretion in the performance of all duties and responsibilities.\nKnowledge of company policies, procedures, and forms.\nMust be able to work effectively with others in person and in group setting\nMust be able to prioritize, manage time, and meet deadlines. \nMust be able to interpret verbal and/or written instructions at a proficient level.\nMust be able to communicate effectively and professionally on phone, email, and in-person.\nMust be able to operate general office equipment (copier, fax, phone systems, etc.).\n\n

\n

Physical Requirements:

\n

\n

Must be able to sit (for long periods of time), stand (for long periods of time), walk, kneel, reach with hands and arms, stoop, crawl, talk, hear, push, pull, grasp, use hands and fingers, have clear vision and lift up to 25 pounds.

\n

\n

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.