Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Job Specific

Greets and assists visitor to the departmentAnswers incoming phone calls, directs calls to appropriate department as necessaryTakes and transmits messages for DirectorMaintains appointment calendar for Director and keeps him/her informed of scheduled commitmentsPrepares and distributes correspondence for departmentReceives, sorts, distributes department mailAssists in the preparation and distribution of reports generated by the departmentMaintains reader file for Food and Beverage Department personnelMaintains files for and thorough familiarity with contracts for services, materials and suppliesMaintains trace file for time sensitive activities and materialsEstablishes and maintains files to effectively organize the departmentControls inventory for office supplies, requisitions same as needed to support operationsMaintains departmental payroll reports/records and training records and contact file for department personnelMaintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)Assists in the preparation of monthly inventory reportsAssist in the completion of special projects as assigned by the DirectorAssists other Food and Beverage department personnel as necessary to ensure smooth operation of departmentOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards

Qualifications

High School diploma or higherThree to five years experience Administrative Assistant/SecretarialProficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, ExcelEffective management, leadership, organizational and communication skillsGuest service oriented, with excellent Hospitality skillsAbility to work flexible schedule to include weekends and holidays