Unilever is currently hiring for ACOM Ice Cream Function: Customer Development – Ice Cream Work Level: WL1 Reports to: Ice Cream CSP Lead Location: Karachi, Head Office Terms & Conditions: Full time ABOUT ICE-CREAM: Life Tastes better with Ice Cream We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. JOB PURPOSE This role is an exciting opportunity for someone who is naturally curious and seeks out opportunities for big thinking, disrupting the status quo, and tackling the ever-changing landscape of snacking, dessert & consumer packaged goods. WHAT WILL YOUR MAIN RESPONSIBILITES BE + Own category forecasting and coordinate all supply chain matters + Manage NPI launches/re-launches check list (timing, allocation, stock delivery, Implementation) + Manage and monitor promotions (timing, allocation, stock delivery, execution), also evaluate key promotional activities + Monitor sales target and distributors’ stock + Control activities traffic + Update and review sales performance + Fully responsible for all communication to the field sales and across functions such as: Marketing, CMI, Finance for relevancy, accuracy, timing + Follow up product recall progress + Ensure stock availability for promoted/non-promoted items according to sales cycle brief and manage them fairly for field sales. + Trade Promotion & Custodian of trade term structure + Managing, reporting and phasing of Activity Network/ trade team structure + National & Regional Demand Planning Custodian + Locking targets with field team Quarterly + Monitoring of Achievement vs. Targets by Account & Geo + Ensuring Timely submission of monthly and quarterly sales + DBR Activity Submission + CCFOT Management by Region/Account + Following through weekly delivery (orders vs. forecast) with Field Teams + Co owning CCFOT KPI with CSD by timely addressing of possible loss reasons + Rationalizing customer/geography wise orders to ensure fair spread of stock + Ensuring SOP compliance for enabling CSD to deliver + Planning and implementing contingencies for covering delivery gaps + Region & Account Wise Review of CCFOT with Loss Tree Analysis + Formulating, adjusting & executing trade activities + Tactical TPR/ MT Off post to guard share/volume + Adjusting/Changing EDLP/Bonus structure/slabs to drive volume + DSR / Cash Memo incentive plans + Pre & Post OPSOs + Stock Coordination for OTIF with SC + Deep dive analysis region/town/distributor level for opportunity & crisis management WHAT YOU WILL NEED TO SUCCEED Experiences & Qualifications + Bachelor’s Degree + 3-4 years of relevant experience in FMCG/Snacking industry is preferred Skills + Proven ability to negotiate with customers and manage multiple stakeholders + High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities + Ability to stay up to date with technology globally and leverage it in their area + Strong analytical skills - ability to find business opportunities to improve efficiency Leadership + You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins. + You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed. + Critical SOL (Standards of Leadership) Behaviors + PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. + PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. + PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. + CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants. Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité. Job Category: Customer Development Job Category: Ventas Job Category: Développement de la clientèle Job Type: Field Sales Cross-Channel Specialist Industry: Unilever_Experienced_Professionals