Welcome page Returning Candidate? Log back in! ACOD & Radiologic Technologist Location US-IN-Muncie Job ID 294639 Pos. Category Medical Center - Radiology Pos. Type Full Time Overview

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

 

Assists and supports the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The Assistant Center Operations Director will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The Assistant Center Operations Director will assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations.

Responsibilities

Essential Duties and Responsibilities

Assists in planning and preparing work schedules and assigns colleagues to specific dutiesAssists in ensuring the financial performance of the centerAssists in developing and maintaining new policies, procedures and training programs for the assigned centerAssists with hiring, training, and evaluating Center operations colleagues in consultation with Human ResourcesAssists Center Operation Director with the hiring, training, disciplining and terminating of back-office personnelAssists in the preparation and review of operational reports and schedules to ensure accuracy and efficiencyAssists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnelAssists in preparing annual budgetsAssists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goalsProvides technical support and/or resources to client and Center personnelAssists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnelAdministers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adheredAssists in monitoring marketplace trends and gathers competitive informationAssists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtainedFacilitates productivity and customer serviceEnsure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displayingEstablish and maintain a warm, welcoming and professional atmosphere for our colleagues and customersProvide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the centerMaintain excellent client and patient relations by ensuring needs and expectations are consistently metEnsure that patients are treated as individuals and are attended to expeditiously and courteously by colleaguesLead by example – Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basisDemonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcareGuide the center team in continuous improvement projects as necessary based on review of center performance metricsFinancial management and oversight (in the absence of the Center Operation Director)

Radiologic Technologist Duties

Prepare patients for X-Ray exam, position patients based upon the type of procedure to be performedAdminister imaging exams as ordered by the treating clinician which may include X-Rays, sonograms, CT scans, etc.Adjust switches regulating length and intensity of exposureMaintain quality assurance by performing appropriate validity tests and keeping quality assurance records, as required by Concentra X-Ray Compliance ManualMaintain radiological film files and storage, pulls X-Rays as requested for referrals and/or copyingKeep logs for X-Rays sent out for referralsAdminister drugs or chemical mixtures orally or as enemas to render organs opaqueAssist in treating diseased or affected areas of body under supervision of Physician, by exposing area to specified concentrations of X-Rays for prescribed periods of timePrepare reports and maintains records of services rendered and X-Rays sent out for referrals.Assist providers during examination and treatmentMaintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and proceduresComplete quality assurance activities on equipment and medical devices as well as testing processes used in the centerNotify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expectedManage patient flow and volume ensuring patients are informed of expected wait timesResponsible for clerical tasks in both the front and back office associated with patient care such as greeting patients, obtaining authorization, check in/out, communicating wait times and proper record keeping and documentation Qualifications

Education Details:

Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experienceBachelor's degree is preferredGraduate of an accredited school of radiologic technology

Certifications and/or Licenses:  

Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certificationApplicable certification by the state in which employedCPR/First Aid Certification

Job-Related Experience

Customarily has at least one year of work leadership or operations management experienceCustomarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical proceduresPrior healthcare experience and/or customer service-related experience preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesStrong service mentality and a focus on achieving all aspects of defined service standardsExcellent telephone and personal etiquetteWarm, positive, energetic, and professional demeanorExcellent oral and written communication skillsTactful and diplomatic communication styleWorking knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance managementPerformance assessment skillsContinued focus on self-developmentProficient in computer applications such as Word and ExcelAbility to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervisionAbility to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectivelyAbility to resolve colleague, client and patient issues in an effective and timely manner

Physical/Mental Requirements

While performing the duties of this job, the employee is continuously required to sit, stand, walk, climb stairs/ladders, talk and hear and utilize fingers for typing, flex or extend wrist to perform other job-related tasks. The employee is continuously required to use hands and fingers to feel, handle, or operate PC, medical/office equipment and/or other equipment or tools; and reach, grasp or squeeze with hands and arms. Due to the nature of this position, will involve continuous reaching and overhead reaching. Continuously pushing, pulling, bending, stooping, twisting, kneeling, or squatting is required in the performance of the job. The ability to hear and understand with clarity and detect sound, and have conversations (via telephone or in-person) with staff, patients, customers, management, etc. The employee must occasionally lift and/or move up to 20 pounds.

 

Work is performed in a medical office environment. Involves frequent exposure to ionizing radiation as well as communicable diseases, toxic substances, medicinal preparations and other conditions common to a center environment. Involves frequent telephone contact with clients, staff, vendors, consultants, and Management. Must be able to work efficiently under high pressure. Position often requires flexibility in working hours. Must be able effectively resolve conflicts as they arise.

 

The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care.

  Additional Data

401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days Offered

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

 

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

Concentra is an Equal Opportunity Employer, including disability/veterans

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