Accounts Receivable (French speaking – Onsite)
Datafin
ENVIRONMENT: A Germany-based company focused on innovation and growth is looking for a detail-oriented Accounts Receivable Specialist with native or home language proficiency in French to join their finance team. This role is ideal for an experienced professional with at least 5 years of experience in accounts receivable, particularly in a subscription-based business model. You will be responsible for managing the full accounts receivable lifecycle for their French-speaking clients, ensuring timely payments, resolving disputes, and maintaining strong customer relationships. DUTIES: Invoicing & Billing: Accurately prepare and issue invoices for French-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations. Payment Collection: Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in French to ensure timely payment. Customer Service & Dispute Resolution: Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained. Account Reconciliation: Regularly reconcile accounts to ensure all transactions are accurately recorded and up-to-date, resolving any discrepancies promptly. Subscription Management: Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades. Reporting & Documentation: Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks. Cross-Functional Collaboration: Work closely with sales, customer service, and finance teams to resolve customer issues and ensure seamless billing processes. Process Improvement: Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction. Compliance & Accuracy: Ensure all activities comply with company policies, accounting standards, and applicable local regulations. REQUIREMENTS: Language Proficiency: Native or home language proficiency in French (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus. Experience: At least 5 years of experience in accounts receivable, credit control, or a similar finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services). Education: A degree in Accounting, Finance, Business Administration, or a related field is preferred. Technical Skills: Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel). ATTRIBUTES: Attention to Detail: Strong attention to detail and accuracy when processing payments, reconciling accounts, and handling vendor data. Communication Skills: Excellent written and verbal communication skills in German and English, with the ability to professionally interact with vendors and colleagues. Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve discrepancies and issues independently. Time Management: Ability to prioritize tasks, manage deadlines, and handle a high volume of transactions in a fast-paced environment.
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