+ Job Summary:The Accounts Receivable Collections Specialist is responsible for managing customer collection activities while maintaining positive customer relationships and other AR duties as assigned.Duties/Responsibilities:· Posting customer payments daily.· Processing credit card payments over the phone.· Maintain detailed customer collection records and send approved delinquent accounts to the collection agency.· Pro-actively review accounts receivable aging and reach out to customers via e-mail or phone to obtain status of future payments.· Develop and manage close professional relationships with customers’ Accounts Payable departments, including responding to requests for current statements and/or invoices.· Ensure timely communication with customers to expedite customer payments including warnings for credit holds on delinquent accounts. Research and resolve any disputes to mitigate delinquencies while enhancing customer satisfaction.· Manage customer payment plans and delinquency letter timelines.· Tracking accounts on aging reports. Work with the internal sales team to address customer issues to maintain positive client relations.· Inform management of delinquent AR and any other significant customer issues.· Assist with weekly collection meetings with upper management.· Assist in annual audit data collection as needed.· Setting up new accounts in JDE and other Invoicing duties as required.· Other duties as assigned. Skills/Abilities: · Strong Accounts Receivable and Collections knowledge. · Well-organized and ability to multitask. · Strong research, analytical, and reasoning skills. · Interpersonal, communication, and diplomacy skills. Education and Experience: · College coursework in Accounting/Finance preferred, or equivalent experience. · Two years’ Accounts Receivable Collections experience, including Business to Business (B2B). · Advanced Excel and Word Skills. · JD Edwards experience a plus. Physical Requirements (With or without reasonable accommodation): · Sitting: Over 70% · Standing: Under 15% · Walking: Under 15% · Fine Motor Movements: Over 70% *** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.