Position Summary:
This position is dedicated to supporting the internal accounting operations of Alerus Financial. It requires application and process decision-making and change implementation for applications and processes used to support accounting functions. Accounting functions include but are not limited to reconciliation of internal bank accounts, general ledger posting and balancing, accounts payable processing, and cash room transaction processing. This position requires an in-depth understanding of accounting applications and processes, and a thorough understanding and ownership of accounting applications.
Essential Responsibilities:
Job Function 1: Process Support – 50%
Job Function 2: Application Ownership - 20%
Research system and process exceptions and make necessary changes. Implement new systems and enhancements to existing systems and processes. Maintain a working relationship with system vendors and product managers.Job Function 3: Customer Support - 10%
Promote good client relations by providing prompt and courteous service to all inquiries received. Maintain a relationship with internal client for problem resolution. Communicate variances in regular routines to internal clients. Identify and assist with training and support for internal clients. Participate in departmental meetings.Job Function 4: Product Support - 10%
Maintain working knowledge of all Alerus Financial products. Develop working relationship with the appropriate Product Manager(s). Communicate with appropriate Product Manager(s) regarding problems with products.Job Function 5: System and Industry Knowledge - 10%
Maintain in-depth knowledge of all systems. Maintain in-depth knowledge of banking industry. Attend and complete all regulatory training. Attend all mandatory employee training as directed by the performance plan. Attend all field specific training as directed by the performance plan.Position Requirements:
Qualifications:
Personal Characteristics:
Organized, strong attention to details and ability to research to find solutions. Professional appearance and conduct. Active listener. Maintain a positive attitude and be a team player. Committed to lifelong learning. Personal initiative and desire to collaborate with team.Physical Demands - Must be met with or without a reasonable accommodation:
Extended periods of time sitting at a desk and using office equipment. Ability to operate a personal computer/laptop for approximately 8 hours per day. Extended time is spent reviewing documents, both actual papers or electronic. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Periodically, may also do light lifting of supplies and materials which weighs in at approximately 20 lbs. Will spend most of time in an indoor environment.Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.