Job Description Summary

The Accounts Receivable Clerk is responsible for supporting Director of Finance in all aspects of accounting related to accounts receivable but not limited to payable, income audit and general cashier. The Accounts Receivable Clerk may also assist with the general ledger and balance sheet accounts when necessary.

Job Description

 

Key Job FunctionsParticipates in all accounting areas as needed.Compiles invoices for billing for transient guests, groups and airlinesEnsure invoices are sent in a timely manner, audit invoices for accuracy and follow up on payment.Respond to guest inquires for issues related to the charges/over charges on their accounts.  Issue credits or provide copies of folios as needed.Assist in the review process of credit applications for future groups and social events and perform credit checks to ensure the least amount of risk for the Hotel.Update all credit applications on an annual basis.Monitors deposits for groups and social events to ensure prepayment per schedule.Attends resume meetings and pre-con meetings to review the billing for groupsReviews Accounts Receivable aging on an ongoing basis, assist in collections as well and recommend ‘best course of action’ to Director of Finance.Researches and investigates all credit card disputes; make proper adjustments/charge backs as needed; balance and prepare all credit card transmittals.  Ensures credit card reconciliations are prepared, balanced and discrepancies are resolved.Responsible for maintenance of normal and routine controls to ensure reasonable protection of company assets.Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

                                                                                   

Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyone

Build solid relationship with your Colleagues Treat colleagues with respect and dignity.

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

Track record of delivering exceptional guest or client experience.Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.Strong communication skills.Appropriate professional appearance and demeanor.Two to four years of college education in related field from an accredited college or university.Experience in similar position in Full Service Luxury Hotel/Resort preferred.Microsoft Excel and Word knowledge preferred.  Knowledge of Micros, Opera, Yardi and CIA and other accounting databases are a plus.Demonstrate knowledge of accounting practices and procedures.Ability to proactively communicate and work effectively with internal customers, other accounting staff members and external vendors.Attention to detail, problem solving and trouble shooting skills are essential.Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.