Newman Long Term Care (LTC) is a long term care insurance brokerage which is responsible for serving the extended care needs for independent distribution. This role is in full support to Newman LTC operations/advisors and supports all aspects of Newman LTC’s relationships with carriers, strategic partners, and sales alliances.

This role is responsible to ensure that Newman LTC, and its affiliate Thrivent Insurance Agency (TIA) maintains accurate financial and sales records by reconciling insurance carrier commission receivables and issuing on time commission payments to our sales force. This role also assists in delivering timely Accounts Payable vendor payments and generating financial/sales reporting.

         

          

DUTIES & RESPONSIBILITIES:  

Reviews and retrieves incoming accounts receivable transactions daily from banking software. Posts & reconciles commission transactions accurately to agency management systems (AMS) within 72 business hours of receipt, especially the processing of our Thrivent commission statements since Newman pays all third-party commissions for LTC. Identifies inaccurate commission transactions and resolves errors directly with insurance carrier’s commission department. Identifies when transactions are not in balance and investigates the reasons behind the errors, looking for common internal system causes, utilizing carrier systems, and reaching out to the carrier if the issue is unknown. Generates commission due reports and processes weekly payment batches in accordance with company policy, resulting in commission payment to Advisors or General Agencies through QuickBooks, General Ledger (GL) system, and banking software. Issues commission statements to Advisors or General Agencies by email. Maintains the integrity of commission receivable/payable transactions in accounting software and process weekly Accounts Payable (AP) vendor payments for approval. Monitors non-post reports in AMS to identify policies that are missing commission payments and contacts insurance carrier for resolution. The Newman & TIA back-office teams are responsible for providing customer facing support to our agents and accounts. This role is responsible for replying and assisting with internal and external commission related inquires within 24 business hours, including connecting with insurance carrier to resolve general questions and accounting errors. Reviews and provides approval of expense reports at month end. Maintains historical finance records in accordance with company’s data retention policies. Organizes and produces weekly/monthly/quarterly/annual financial and sales reporting, including data analysis for leadership team. Serves as a Subject Matter Expert (SME) on AMS as it pertains to the licensing and commission modules. Identifies and recommends process improvements to financial procedures and reporting. Related duties as assigned. Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.  ​ Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.    

 

QUALIFICATIONS & SKILLS:   

 Required: 

1-3 years of related experience in an AP or AR role 

High attention to detail and accuracy 

Interpersonal communication skills, including customer relationship skills and experience. 

Ability to research and problem solve. 

Ability to prioritize work and make decisions without guidance, both independently and as part of a team. 

Capacity to deal with adverse situations and resolve issues effectively. 

Ability to communicate with internal and external business contacts in a professional manner, including Newman LTC staff, advisors/General Agencies, insurance carriers, and a variety of outside vendors. 

Working knowledge of computers, related data management system(s), Microsoft Office programs, and basic office equipment. 

 

Preferred:   

Associates degree in Accounting, Business, or Finance preferred 

1-3 years of commission processing experience 

Insurance experience highly desirable  

Prior Insurance Agency Management System experience  

Experience in SAP Concur Expense & QuickBooks software 

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $20.88 - $28.25 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.