Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency
What your background should look like:Position:
• This position will report to the O2C Process Delivery Supervisor and act as senior member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. The candidate will act as deputy to the team lead during busy periods. Key attributes of this role include:
• Be a Subject Matter Expert for O2C related topics, develop skills & knowledge of other junior O2C analysts
• Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions)
• Oversee escalated AR, credit issues, dispute management, cash application and ensure timely resolution
• Work directly with large corporate clients reviewing Accounts Receivable balances, proactively collecting on delinquent payments
• Identify disputes and work with business stakeholders and corporate clients to resolve
• Develop a strong understanding of the business, including product, industry & client knowledge
Experience:
• 3+ years of experience in a financial shared service center supporting multiple countries / business units
• Diversified Industrial Products/Manufacturing industry experience preferred
• Prior experience in O2C functions in a shared services environment
• Ability to work in culturally diverse teams with many levels of personnel
Knowledge:
• Undergraduate degree in Finance / Accounting
• Strong written and oral communication skills
• Proficiency in English
• Strong accounting background
• Excellent analytical skills. Ability to identify and resolve problems
• Strong communication skills
Leadership Attributes:
Ethics and Integrity:
• Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn’t misrepresent self or others for personal gain; Doesn’t shrink from personal responsibility
• Organizational Agility: Developing the ability to maneuver effectively through complex organizational situations; Learning how to get things done both through formal channels and the informal network
• Business Partnership: Contributes to the creation and execution of the company/segment/BU strategy; Learning to drive business performance and value creation by providing business insights
• Decision Quality: Developing the ability to read situations quickly; Makes good decisions and exercises good judgement based on objective analysis, Wisdom gained from experience and key stakeholder input; Sought out by others for advice and solutions