JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
About the Tech Advisory & Sales Team
Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD’s world-renowned expertise, we’re able to unveil untapped opportunities to shape the future of real estate for a better world.
Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being.
Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies. Our best-of-breed portfolio is designed to meet and exceed the industry’s demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space.
What this opportunity involves:
The Account Technology Advisor is aligned to priority accounts where growth potential, NPS, or other divisional priorities demand a high-performing leader capable of cross-functional CRE technology advisement. The role is centered on a technology advisory function to this subset of prioritized accounts to influence technology adoption and tech-enabled growth. The Account Technology Advisor communicates and educates the technology strategy for JLL and the division as an integrated part of the account leadership teams.
The role:
Technology AdvisoryDevelopment of technology strategy and roadmaps to encourage growth and solve key areas of client feedback and pain in assigned priority accounts.Identify and assess technological opportunities to enhance client operations and drive value.Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes.Participate and/or lead strategic account planning sessions, providing technology-focused input and guidance.Contribute to the creation of technology-focused business cases and ROI analyses for clients.Develop and implement tailored technology strategies to drive adoption and tech-enabled growth within assigned accounts.Develop and deliver presentations on JLL's technology strategy to key stakeholders and decision-makers.Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.Own direct follow-up on client NPS pain points and feedback with concerted action plans.Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution.Facilitate cross-functional collaboration to leverage JLL's full range of tech-enabled solutions.Measure and report on the impact of technology initiatives on account performance and client satisfaction.Support the development and refinement of JLL's overall technology strategy based on insights gained from priority accounts.Partner with Technology Delivery Executive for the Division to align priorities, communicate technology initiatives as well as drive technology adoptions within the Accounts in the Division and resolve and oversee delivery escalations.Technology SalesProactively identify and address potential technology-related challenges within priority accounts working with sales teams to qualify sales opportunities.Work with BD, Marketing and Sales Managers to activate market penetration strategies for technology products and services in assigned priority accounts.Collaborate with Sales teams; assisting to remove barriers to Sales with the WD accounts business.Participate in deal go-no go, deal strategy development for assigned priority accounts.Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
5+ years’ experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions.Strategic thinker with an emphasis on business strategy and business growth mindset.Ability to identify solutions to business challenges, translating client needs into impactful recommendations.Independent, self-performer with the ability to rapidly complete project initiatives.Articulate and effective communicator, years of experience and a level of comfort presenting to large groups and senior executives.Strong team player with exceptional interpersonal skills to act as a liaison and navigate numerous stakeholders and working on projects across a highly matrixed environment.Past success in sales support role or environment.Strong project management and execution skills.Comfortable with ambiguity and constant change in direction/focus, experience leading transformation.Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers. Dedicated to exceeding client’s expectations by working alongside the services teams to ensure excellence in delivery is achieved delivering win/win outcomes. Strong influential skills with ability to work across diverse stakeholders to drive common solutions.Understands the market of CRE Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.What you can expect from us:
Great employee discounts off fitness & other renowned bandsActive Social ClubWell-being programPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesHybrid / flexible workingAs an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number JPREQ408551
Location:
On-site –Melbourne, VIC, Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.