The Amazon Devices & Services organization is seeking a Sales Account Representative to drive revenue through inbound business opportunities. In this role, you'll convert qualified leads into successful bulk device sales across our entire product portfolio including Echo, Fire TV, Fire Tablets, and Kindle. You'll work directly with businesses looking to leverage Amazon devices to transform their operations, enhance customer experiences, and drive digital innovation.

The ideal candidate brings a unique blend of sales execution and operational excellence, combining hands-on sales experience with backgrounds in sales operations, program management, and product management. This combination enables them to not only drive revenue through the sales funnel but also systematically improve the underlying workflows and processes that support scalable growth.

Key job responsibilities
As Sales Account Representative, you will own the full sales cycle for inbound opportunities, from initial contact through deal closure. You'll qualify leads, develop compelling proposals, negotiate terms, and close deals while maintaining high customer satisfaction. You will continuously evaluate and enhance our lead handling processes to maximize conversion rates and drive efficiency in our sales motions. A key focus will be analyzing the sales funnel metrics to identify bottlenecks, develop strategies to improve conversion rates at each stage, and partner with product managers to build and execute a roadmap for funnel optimization.

A day in the life
In this dynamic sales role, you'll split your time between three core areas: direct sales development, internal collaboration, and performance optimization. Daily activities include evaluating sales opportunities, conducting discovery calls, and presenting tailored device solutions to prospects. You'll work closely with product managers, engineering teams, and support staff to secure approvals and resolve customer inquiries. The role requires maintaining accurate pipeline data, analyzing conversion metrics, and implementing improvement strategies. Success depends on your ability to match customer needs with appropriate solutions while continuously optimizing sales processes through data-driven insights and cross-functional teamwork.

About the team
The Devices & Service Channel Sales and Distribution team is a dynamic group driving innovative sales strategies beyond traditional retail channels. Our diverse team includes Business Development Managers, Account Representatives, Sales Operations specialists, and Product Managers working collaboratively to identify and capture untapped market opportunities. We focus on establishing unique sales channels that complement Amazon's standard e-commerce and retail presence, reaching new customer segments and driving incremental device sales. Our team's entrepreneurial spirit and strategic approach help expand Amazon's device users through non-traditional sales avenues and partnerships.