Account Manager - STR - London, UK

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Job Description

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OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets. 

Learn more about STR

ROLE DESCRIPTION

Ensuring that STR maintains its position as the market leader in global hotel benchmarking, you will be responsible for sustaining and driving the growth of hotel participants and wider industry clients from the agreed strategy for the region. You will own the full sales cycle – prospecting, lead qualification and nurturing, closing the sale, onboarding, training and subscription renewal. This role offers a variety of daily tasks, which help us to give our clients an effective and efficient service whilst protecting our data integrity and quality.

You will be responsible for supporting and building relationships with clients. As you will be in regular contact with clients (both external and internal) strong written and oral communication and interpersonal skills are required. You will be an expert for your region, providing valuable insights to clients that build their knowledge of benchmarking and the value derived from STR’s solutions.

Being highly organized and having attention to detail is essential in supporting the regional team to facilitate varied engagement activities with existing and prospective accommodation and industry clients. To be successful you will need to be confident in dealing with numbers and have a strong eye for detail, an understanding of hotel performance statistics is essential. Prior experience in one or more of managing accounts, sales lead generation and hospitality industry experience is an advantage.

CoStar Group and the division of STR prides itself to a collective attitude where each individual can and will have a vital impact on our progress and growth. Each team member needs to manage their own time effectively with a great deal of autonomy but still be able to connect, engage and draw advantages of the wider team.

RESPONSIBILITIES

Responsibility to retain and grow revenues in your assigned territory by nurturing client relationships, identifying new stakeholders and interested parties to promote new opportunities for product salesIdentify opportunities for further data and revenue growth through new client acquisition, expanding STR’s client base to interested parties such as owners and management companies, local associations and vendorsPresentations to on-board and educate existing and new clients of STR’s productsCollaborate on market-level initiatives for new product launches, operational transitions and other company-wide initiatives e.g. Data and debt collectionMaintain Census and CRM to a high standard, tracking all field knowledge, sales activity and client engagementRepresent STR at client meetings, third party and industry conferences including delivering market data insight presentations at client and industry events

QUALIFICATIONS

Experience as a Sales Account Manager with a track record of both hunting and retaining business.You will have worked selling B2B and have experience of navigating large, complex clients as well as smaller businesses.You will have a demonstrable track record of success.Bachelor’s Degree or equivalent experience.Knowledge of hotel and travel sectorsAbility to travel (primarily within the UK but also Baltic states)Previous work experience within the hotel and travel Industries (desirable)Driving license desirable

WHAT’S IN IT FOR YOU

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing