Learfield Amplify is actively seeking an Account Manager, Seating for the National Sales Center team. Our highly valued sales representatives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. We are looking for an experienced and well-organized Account Manager to provide the necessary support to our Learfield Amplify Seating Team. The goal is to facilitate the customer service and revenue generation to 75+ university partners and their fans. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!

Responsibilities:

Manage inbound calls from new, current and past customers to promote and sell chairback stadium seats

Assist in managing and maintain internal CRM and database

Assist in ensuring data integrity in CRM software system with the integration of athletic ticketing software

Develop and maintain strong customer relationships to ensure repeat business and deliver exceptional customer service.

Achieve and exceed weekly, monthly and annual sales goals established by management

Provide superior customer service to clients throughout the season

Miscellaneous duties as assigned by Director

Qualifications:

Demonstrate a proven track record in sales and building quality relationships

Have a friendly and professional telephone manner

Strong desire to learn about our business and grow your professional career

Effectively express ideas verbally and in writing

Independently take action beyond what is called for

Be able to generate original and imaginative solutions to business opportunities

Demonstrate a positive attitude

Maintain a flexible work schedule

History of success in ticket sales preferably with a major Division 1 university or professional sports organization

1+ years of sales or customer service experience.

Experience with ticketing systems and CRM software such as Salesforce a plus

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.