Job Title: Account Manager - Employee Benefits
Department: Acrisure Digital Solutions
Location: Remote
About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary
The Account Manager (AM) is primarily responsible for retaining and growing an assigned book of business within the small market (<50 employees) through exceptional service, meaningful client engagement and providing proactive solutions. In addition, the AM will accurately update employer benefit plan transactions, daily service transactions, rating and related activities in an Agency Management System in a timely manner. The AM will be accountable for:
Responsibilities:
Pro-actively manage an assigned book of business
Provide accurate, timely and professional service to assigned customers
Retain assigned customers and grow relationships where appropriate by providing solutions and leveraging internal and external data to support and educate the customer
Complete necessary workflows and activities in Agency Management System (AMS) and other applicable software
Responsible for maintaining accurate data for assigned customers activity in the Agency Management System
Prepare employee communications for renewals and enrollment period
Be a student of the business by growing group insurance knowledge through company provided online learning tools as well as industry content and publications
Develop and maintain carrier relationships and share knowledge with peers and leadership
Requirements:
Proficient small group employee benefit knowledge
Effective communication skills as well as strong organizational skills and demonstrated attention to details
Able to work independently and within a team environment
Embraces customer success and demonstrates a “can do attitude”
Proficient in MS Office applications and experience with AMS or related software
Can manage multi customer related activities simultaneously
Education/Experience:
College/University degree preferred
Minimum 2-year group benefits experience
Demonstrated success managing assigned customer block
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit www.Acrisure.com or learn more here.
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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.