Job Title : Account Manager Asset Financing/ Technology Solutions Sales
Sector Title : Key Account Manager
Area : Randburg/ Roodepoort
APPLY FOR THIS JOB
The Account Manager will be required to perform 2 primary roles
1 Account Management daytoday management and smooth running of their Accounts delighting the clients with good customer service in all aspect of administration and delivery of service
2 Account Development Partner with customers to clearly understand their needs add value provide support and excellent customer service in order to grow existing accounts
Key Performance Indicators
Account Operations Management
Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership team&rsquos radar
Communicate with clients to understand their needs and explain product value
Build strong client relationships to maintain old business and acquire new business
Collaborate with various internal departments to ensure the fulfilment of all customer requests
Act as the client&rsquos representative in the organisation to ensure that their demands are met with a focus on improving the customer experience
Ensure the effective implementation of strategies and plans through thought leadership to ensure that the highest level of performance is achieved and objectives are met
Maintain an extensive network of internal and external contacts to ensure that key accounts optimally managed
Lead relationship building initiatives with principal vendors including playing the lead role in negotiations with respect to pricing procurement and inventory control
Governance Risk and Business Continuity Management
Stay up to date of new trends and innovations in operations
Manage business risk through continuous internal and external monitoring of business impact as well as changes in stakeholder needs
Lead and guide improvement projects that will increase profits or protect against risks in the function
Establish and maintain the highest ethical standards in operations practices
External Parties and Relationship Management
Oversee relationship with service providers and partners and ensure all the services are delivered properly evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions
Communications & Working Relationships
Internal
Head of Sales and Exco
Head of Business Unit Functions within company
Ensure the achievement of the Sales objectives within company
Ensure the relevant account strategy aligns with and supports the overall Group sales strategy
External
Clients and Partners
Consultants and Service Providers external consultants from service providers/vendors etc
External advisors/consultants Subject matter experts
Negotiate terms and conditions
Provide thought leadership
Drive collaborative partnerships and innovation
Requirements
At least 5 years progressive experience within a professional services business including the demonstrated ability to manage deliver and grow accounts
At least 5 years&rsquo experience in Asset Financing or technology solutions sales with a documented successful track record in selling high end services & solutions in the relevant industry
Must experience with large enterprise clients
Tertiary qualification preferable IT Background
Sales Related Training
Good Business Acumen
Corporate Governance
Auditing processes
Solution Sales Methodologies
Relevant Industry/ Domain knowledge
Entrepreneurial
Assertiveness
Leadership
Attention to detail
Conflict management
Professionalism
Presentation
Entrepreneurial
Customer relationship management
Remuneration Market related Commission
Please forward updated your resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful