LISBOA, Portugal
1 day ago
Account Manager
What you’ll do Provides expert knowledge and is responsible for driving delivery of the direct sales activities through face-to-face, or door-to-door channels, which drive the sales of products and services directly to either consumer or business customersFocusing on new business and developing existing customer accounts for higher penetration through customer account managementFocusses on performing business dealings, negotiations and signing up contracts and identifying opportunities and strategies to win business from the customersReports to Sales ManagerExecutes the timely delivery of sales activities, in line with sales targets, around customer acquisitions, customer retentions and customer care within assigned sales segmentEnsures that the sales solutions for customer needs and requirements are aligned to the Vodafone sales strategyPlans and develops a customer specific strategy and business plan in line with Vodafone's product and service portfolioMay guide team in understanding the customer industryBuilds and maintains strong relations and works closely with internal stakeholders to deliver activities in response to internal/external business issues that impact upon revenue, cost or marginDemonstrates strong communication skills and effectively interacts with wider stakeholder groupsWorks effectively with colleagues to influence customers decisions through specific sales skills and product and industry knowledgeUses best practice knowledge to provide thought leadership for delivery of negotiations and signing up contractsInfluences customer decisions through specific sales skills and product and industry knowledgeCooperates with internal teams (e.g. Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on customer requirementsMay provide informal guidance to junior staffWho you are Bachelor's degreeExperience in selling technical solutions and solid knowledge of the IT sectorDriver’s licenseHigh customer orientationPlanning and organisingTeam and collaborative workingEffective relationships and networkingEffective communication and negotiation skillsResults focusedThinking and acting strategicallyLong life learning awarenessProficiency in English and Portuguese requiredNot a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

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