**Job Description :** **About** **us** With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. **Purpose of the role** The Account Manager will own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role first and foremost. Develop customer management capability. Deliver breakthrough business performance within their account base. **Key Accountabilities:** + Develop truly world class collaborative customer partnerships and strategies + Management of profit and NSV targets – “owning the numbers” + Motivate sales teams behind clear, simple and powerful customer strategies. + Develop and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base + Drive the highest standards of execution for all specified channels. + Obtain and apply facts and data, driving excellence in planning, decision making and performance measurement and taking corrective action as required. + Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies + Develop and co-ordinate tailored brand activity by channel and major customer. + Nielsen interpretation and development of corrective action plans. + Develop accurate forecasting through demand planning resource + Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics. + Create and develop world class account plans + Implement and develop appropriate KPI’s **Qualifications** + Relevant Degree/Diploma **Experience** + 6–10 years’ experience gained across commercial and other functions – cross functional experience an advantage. + Cross functional integration and coordination + Joint Business Planning knowledge and experience at strategic level + Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales) + T **rack record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages** + Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development + Exposure resolving numerous conflict-filled situations + Negotiation and conflict resolution with powerful customers **Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and buiald new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. **Worker Type :** Regular **Primary Location:** Isipingo **Additional Locations :** Waterfall **Job Posting Start Date :** 2025-05-15 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)