Account Manager, Client Success (Clear Line)

Broomfield, CO

New York City, NY

Hybrid Schedule (M/F remote, T/W/TH in-office)

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus.  Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

About Magnite’s Clear Line

ClearLine is Magnite’s self-service, direct-buying solution that offers the most efficient path to Magnite Streaming’s largest source of diverse, premium video inventory.

By gaining access to a seat in ClearLine, agencies can reduce inefficiencies, gain a clearer line of sight into supply-side data and performance, and ultimately allow more of their budget to flow towards working media. 

We are seeking a Client Success Account Manager who will specialize in supporting agencies to be hands-on-keyboard (HOK) users of our platform. The Account Manager will be responsible for managing the integration and adoption process of new agency and brand clients, ensuring they are properly onboarded and trained to effectively use our platform. The ideal candidate will have a deep understanding of programmatic advertising and a proven track record of working closely with clients to drive success.

In this role you will: 

Collaborate with Springserve, Client Success, and Demand Facilitation to manage client relationships and campaigns, pre-sale and post-sale.

Onboard and train clients on Magnite inventory and products to leverage effectively for their buying strategies.

Oversees strategic client roadmaps for the integration and adoption of Magnite platforms.

Represent Magnite in a client-facing interacting and leading partnerships with high-profile agencies and buyers.

Act as lead for demo of products, workflows, and aid in troubleshooting.

Use data to create insights and drive consultation with clients.

Manage campaign launch and ongoing operations, including implementation, budget management, and reporting.

Troubleshoot campaigns and proactively identify roadblocks that may be preventing successful delivery and campaign performance.

Identify any critical issues where needed and ensure deliverables are met on time.

Conduct in-market meetings and quarterly business reviews in collaboration with Demand Facilitation.

We’re looking for someone with:

DSP (Demand Side Platform) or ad agency experience is a plus.

2-4 years of experience in digital advertising - including experience with RTB/programmatic and digital advertising. 

Previous project or product management experience is a plus.

Excellent written, verbal communication, and presentation skills; and effective in client interactions.

Strong analytical/Excel skills; including the ability to spot trends in large data sets

Possess an understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including RTB).

Effective time management skills, ability to multitask, attention to detail, proactive prioritization, and delivery of high-quality work in a fast-paced environment.

Outcome-focused while demonstrating accountability, ownership, and urgency for results.

Highly motivated and capable of working in a fast-paced environment.

Possess intellectual curiosity that leads to actionable insights that benefit your accounts.

Possess a hunger for undertaking new challenges that directly impact the business.

Balance competing dynamics in a fast-paced and complex environment.

Demonstrate a positive attitude, a constructive approach, and a strong work ethic and are self starters and can identify and fill gaps for workflow efficiencies.

Total Rewards Include

Comprehensive Perks and Benefits: 

Comprehensive Healthcare Coverage for You and Your Family from Day One

Generous Time Off  

Holiday Breaks and Quarterly Wellness Days

Equity and Employee Stock Purchase Plan

Family-Focused Benefits and Parental Leave 

401k Retirement Savings Plan with Employer Match

Disability and Life Insurance

Cell Phone Subsidy

Fitness and Wellness Reimbursement

Company Culture: 

We believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week.  We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.

Community Service and Volunteer Events

Company-Matched Charitable Contributions

Wellness Coach and Mental Health Support

Magnite Invests in You: 

Career Development Initiatives and a Career Growth Framework

Culture and Inclusion Programs

Bonusly Peer-to-Peer Recognition Program

About Us

The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

In Colorado, the base salary range for this position is: $65,000 - $75,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI).

In New York, the base salary range for this position is: $75,000 - $85,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI). 

Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.

Our DEI Commitment: To establish Magnite as a thought leader by diversifying voices within Magnite, cultivating a culture in which employees feel safe as their authentic selves, and by investing in strategies to support Magnite’s local communities.

Want to learn more about us?  

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