Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. This position is located in York, Pennsylvania. Offering the cultural attractions of a big city and the down-home charm of a small town, York, PA is an extraordinary place to live, work and play. York is located in south-central Pennsylvania and is within 25 miles of Gettysburg and Lancaster, 45 miles of Baltimore and Hershey, and 100 miles of Washington, DC and Philadelphia. Engrained with a rich history and heritage and becoming one of the fastest growing cities in Pennsylvania, York is a place where the past and the present comfortably coexist.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
General Description of the Position:
The Account Maintenance Specialist is responisible for maintaining the integrity of the company account masters
Account Maintenance responsibilities:
Responsible for handling all direct and indirect account matching to create one customer in the account master Responsible for handling Account/Customer Change Requests and New Customer setup within each ERP and CIM360. Responsible for handling all ecommerce registrations (NABUYDS, CABUYDS, SureSmile & DS Core) Perform data audits in support of a variety of CIM requirements: Responsible for maintaining customer updates Research addresses from returned mailings Maintain a working relationship with Divisional and Corporate associates who work with customer systems Learn and maintain a general knowledge of the Dentsply Sirona product lines. Provide input on changes needed to better support the overall data quality process. Participate in team project work in support of continuous improvement initiatives. Work with a variety of information systems (CIM360, Salesforce.com, OBIEE, AX, MoveX, AS400, SAP, Zuora, etc.) in order to support the Account Maintenance data. Perform special tasks and assignments as required.
Education/Experience:
High school diploma, required. Minimum 1 year of related work experience
Qualifications:
Experience working in a team-oriented, collaborative environment Organized and detail oriented; deadline oriented Flexible and able to respond to change to meet business needs Exceptional interpersonal, communication, and problem solving skills a must. Competence to work on multiple projects at one time with minimal supervision and ensure high quality and timely delivery. Computer proficiency Ability to read and interpret documents such as manuals, work instructions and software manuals Experience working in a team-oriented, collaborative environment Excellent oral and written communication skills (fluent in English – written and spoken) Remains calm in challenging situations Understand and leverages training provided to solve complex challenges for our customers Coachable and participate in the feedback process Ability to meet the challenges of a fast-paced and demanding environment
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at careers@dentsplysirona.com