Kuala Lumpur, Malaysia
33 days ago
Account Executive (FMCG)

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

As The Coca-Cola Company’s (TCCC) global production partner, we’re looking for a talented Account Executive to join our dynamic team at Hogarth Worldwide for an incredible career opportunity. Managing the cross-channel communications for TCCC’s full portfolio of brands, you’ll be integral to ensuring and building on the success of our partnership. This is a unique chance to work for a truly international brand and level-up your career like never before.

The Role

As part of the Production Account Management team, this role offers the unique opportunity to work on the largest total beverage company in the world, managing the production scope for the Asean South Pacific (ASP) region, working with a diverse set of clients and seeing projects through end-to- end. 

This role is pivotal to the smooth running of the TCCC account with focus on delivering excellency in production quality and high levels of client service.

Reporting lines and critical stakeholders

This role reports to the Cluster Lead (based in Singapore) and will collaborate with various internal and external stakeholders.

Responsibilities

Key day-to-day project contact with lower to mid-level clients:

Traffics the work into the studio and keeps projects on track factoring in studio resources, feedback/revisions and material deadlines Works closely with internal teams across various functions (e.g. Broadcast, Print, Digital, Language Services) ensuring all members are aware of deliverables, specs and timeline and budget Manages project workflows with clients and can clearly articulate the project status at all times and present a Production POV; delivers against approved budget and committed timeline Owns day-to-day administration throughout the project lifecycle; meticulously updates and maintains Project trackers and Finance sheets, and closely works with the Finance team to reconcile estimates to actuals, resolve budget discrepancies if required and close jobs Maintains multiple internal and TCCC-own platforms Organises and/or attends internal and client meetings/calls; shares agendas, participates actively, re-caps meeting outcome/shares meeting reports Collaborates with other agency partners (e.g. creative, shopper, media, social & influence) and vendors to obtain assets/working files, schedules, technical specifications and copy dates

You will also respond to generic requests related to our production scope. This may include material requests, collating information needed for client reports and presentations or providing administrative support to the team as required.

Requirements

Communication & Collaboration  

Strong communication skills; fluent oral and written English is critical (other languages desirable) Strong interpersonal skills Active listening – being sensitive and responsive to client’s needs and concerns Ability to thrive in a dynamic, muti-disciplinary agency environment and working with remote teams

Processes

Multi-tasking will be the order of the day - prioritization, organization and time-management are indispensable Resilience and ability to work under pressure and to tight deadlines Good understanding of video, print and digital production process, coupled with the continuous hunger to deepen/broaden production knowledge Strong numeracy skills Understanding of and adherence to commercial compliance procedures Attention to detail is a must for production excellency Proficiency in Microsoft Office

Qualifications

1-2 years of experience in account management or project management working in a video, print or digital production; experience servicing international/regional accounts, and/or a diverse set of clients or stakeholders is of advantage Fresh graduates will be considered if prior internship experience in agency environment

 

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Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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