Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

Client Management Responsibilities

Ensure the client understands agreed workflows and manage them through the process Set and manage client expectations deliverables and timeframes Identify areas for improvement of existing workflow and processes which could benefit Hogarth and/or the client Build strong, trusting relationships with key stakeholders, senior budget-holders and/or influencing clients and agencies, manage perceptions and expectations Co-ordinate quarterly (or at least six-monthly) strategic reviews with the client to ensure objectives are being met, issues raised and resolved and you have visibility of workload Demonstrate ability to write, prepare and present documents, presentations and reports that are tailored to each clients, style, preference, knowledge and experience Identify training requirements and opportunities for clients to ensure their adherence to processes and improve workflow Ensure agendas and detailed contact reports are distributed following all client meetings (face to face and phone calls) Build and maintain a client business development plan on an ongoing basis identifying specific opportunities and action required 

Internal Responsibilities

Demonstrate a thorough understanding of the Hogarth business model, services and technology Provide detailed monthly account review to the General Manager Work with Account Servicing Team to ensure optimum productivity levels are achieved and team morale is high

Project Management Responsibilities

Support team leads in co-ordinating between all relevant parties, especially the Hogarth production hubs (Print, Broadcast, Digital etc.) Clients and Agencies Ensure you consistently deliver against all contractual obligations including SLAs and KPIs Monitor internal workflows, identify areas for improvement and make recommendations

Financial Responsibilities

Deliver revenue to meet targets agreed with CFO in revenue forecasting on an ongoing basis Keep CFO and General Manager informed of any circumstances which would positively or negatively affect forecasts Audit profitability/deliverables against resource levels Ensure full compliance with all financial procedures and policies

Essential Experience & Skills Required

Solid experience managing clients in multiple markets with multiple stakeholders Proven experience in identifying and seeking new business opportunities Experience working with Print, TV and Digital campaigns Exceptional client servicing skills Excellent team management skills Strong numeracy skills Can do attitude and an ability to work under pressure

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Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.