What will I be doing?

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As an Accommodation Coordinator, you will play a key role in ensuring a comfortable and welcoming living environment for team members while also supporting event organization activities. You will be responsible for the upkeep, cleanliness, and overall management of staff accommodations, ensuring a smooth transition for new arrivals and maintaining high living standards. Additionally, you will assist in coordinating events and activities to enhance team engagement.

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Specifically, an Accommodation Coordinator will perform the following tasks to the highest standards:

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Onboarding & Orientation:

\n\nProviding a professional and hospitable welcome for new team members upon arrival.\nConducting orientation sessions to familiarize new arrivals with accommodation facilities, guidelines, and services.\nPreparing rooms with necessary linen, amenities, and supplies before new team members check in.\n\n\n\n

Accommodation Management & Upkeep:

\n\nEnsure a professional and hospitable welcome experience for new Team Members arriving to the accommodation\nProvide orientation to new Team Members of the accommodation facilities\nPrepare rooms for new Team Member's arrival ensuring that linen, welcome amenities etc are organized\nConducting routine inspections of vacant and occupied rooms to ensure cleanliness, maintenance, and safety.\nReporting and following up on maintenance issues, liaising with the Engineering/Maintenance team to ensure timely resolutions.\nInspect routinely service areas, storerooms and corridors\nMonitoring service areas, storerooms, and corridors to maintain order and hygiene.\nScheduling and supervising deep cleaning tasks and special maintenance projects.\nManaging inventory, stock control, and equipment maintenance efficiently.\nEnsuring compliance with hotel brand standards at all times.\n\n\n\n

Event & Engagement Support:

\n\nAssisting in the planning and coordination of in-house events, staff activities, and social gatherings.\nSupporting the HR team with logistics and setup for employee engagement initiatives.\nHelping create a positive and inclusive community within the accommodation.\n\n\n

What are we looking for?

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Accommodation Coordinators serving Hilton Brand hotels are always working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nPrevious experience in a similar role\nStrong organizational and analytical skills\nExcellent attention to detail\nStrong communication and interpersonal skills\nA passion for delivering exceptional levels of service\nProficiency in computers and Microsoft Office (preferred)\n\n

What will it be like to work for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.