**Description** **Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Access Coordinator WFH with HCA Healthcare you can be a part of an organization that is devoted to giving back! **Benefits** HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Access Coordinator WFH to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** The Access Coordinator (AC) is primarily responsible for providing services to provision user access to Parallon / HCA systems for HCA employees. The AC role includes answering inquiries from clients throughout the company via multiple platforms, including but not limited to Phone, Email and ITSM systems. Responsibilities include initial assessment, triage, research, and resolution of user access requests. The Access Coordinator is responsible for using user access tools and other processes to provision accounts as necessary in a timely manner and to provide reports on user access or provide decision support data based on system usage. They will be required to continually expand knowledge of current and upcoming products within the realm of access management and information protection. They will be required to update and distribute reference information accordingly. This position will be a overnight shift with a 4 day work week. + Provisions, maintains, and removes security privileges for users of HCA systems. + Assists in maintenance of role based access. + Coordinates efforts with other AC teams to provision access. + Provides education to Division management, stakeholders, and business. + Works with the Service Desks across the enterprise, providing necessary security/tier 2 support for user access incidents. + Provides after-hours and on-call support, as needed. + Continually expands knowledge of current and upcoming products, applications, systems, and processes + Adheres to and supports HCA IT&S standards, policies, and procedures. + Maintains and protects confidentiality with regard to all aspects of patient care and employee information. + Adheres to Code of Conduct and Mission and Value statements. + Performs other duties as assigned **What qualifications you will need:** + Bachelor's Degree preferred + Prior Access experience preferred **Other/Special Qualifications** + Demonstrates desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology. + Desire to gain understanding of Identity Management principles and their application across computing platforms. + Ability to work both independently and collaboratively as a team player. + Demonstrated analytical and problem solving skills + Demonstrated ability to learn customer support processes and techniques. + Excellent interpersonal, customer service and communication skills. + Basic computer skills and competency in MS Office Suite + Customer service orientation and/or prior customer service training. + Desire to gain understanding of security-related procedures. High level of integrity and demonstrated ability to maintain confidence with sensitive information. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Access Coordinator WFH opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.