Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

08/03/2024
Type of Position:Other Health Care - Clinical Support
Job Type:Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:REP | East Business Administration

Department's Website:

Summary of Job Duties:This position is located in Helena AR.

This position works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Qualifications:Minimum Qualifications:High School, GED or formal educational equivalent.Three (3) years experience in registration, billing, or scheduling in a healthcare environment.

Knowledge, Skills, and Abilities:Good communication skills.Computer/basic keyboard skills.Telephone etiquette skills.General knowledge of office machines including printers and scanners.Excellent customer service skills.Knowledge of basic medical terminology is required. 

Preferred Qualifications:CHAA Certification preferred

Additional Information:

Key Responsibilities:Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.  Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service Insurance Verification/Benefit Explanation/ Referrals: Conducts insurance verification and benefits explanation by running eligibility on patients; requests outside records and gathers outside medical records from referrals and files patient charts as needed.  Enters benefit and authorization information.   Conducts authorizations and pre-certifications; tracks pre-authorizations and assures referrals from providers are addressed within 48 hours, schedules referrals to multiple specialists and hospitals.  Obtain correspondence from referral visits for patients, ensures correspondence and consolation notes are received and communicates referral statuses and reports with clinic medical staff.  Provides accurate and timely referrals in an effort to improve continuity of care for patients.    Office Duties/Supply: Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients. Conducts pre-registration as needed, inputs and/or updates accurate patient information.  Process walk-ins, create new patient charts, access systems for orders as appropriate.  Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information. Issues school/work excuses, sends out no show letters, takes patient photos. Responsible for blocking schedules as appropriate, cancel and reschedule appointments as requested.Reports (Medical & Maintenance): This position may also maintain initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues.  This position will also be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc.POS Collections: Collects and post payments in and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch dollars, and must complete deposit agreement.  Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening.May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:N/A
Frequent Physical Activity:N/A
Occasional Physical Activity:N/A
Benefits Eligible:Yes