Welcome page Returning Candidate? Log back in! Academic Advisor Job Locations US-NY-New York ID 2024-10725 College TUNY - New York School of Career & Applied Studies Position Type Full-Time Schedule Shift Monday-Thursday 9AM-5:30PM, Friday 9AM-3PM Hours Per Week 36.5 Travel As needed Category Academic/Program Support FLSA Status Non-Exempt Overview

Academic counseling plays a crucial role in the success of undergraduates. Its primary aim is to support students in setting and reaching their educational, career, and life objectives. Advising isn't just about sharing details on courses and enrollment; it's about prompting students to reflect on the essence and path of their education. Academic counselors are here to build relationships with students, assist in exploring and comprehending their choices, and tailor their entire academic journey.

Responsibilities Understanding Policies and Procedures: Familiarity with university policies and procedures is essential for this role.Academic Advising: Providing guidance and support to a diverse student population regarding educational and career goals. Establishing ongoing relationship with panel of assigned students, including, but not limited to, Zoom and/or face to face meetings minimally, twice a semester. The progression a student to successful degree completion is a major responsibility. The academic counselor is responsible to inform a student in a timely fashion if they have deviated from expected progress on their selected degree program.Major Selection and Changes: Assisting students in selecting or changing majors by offering appropriate guidance.Course Selection and Progress Tracking: Helping students select courses that align with degree requirements and monitoring their progress within the core and major curriculum.Managing Schedule Changes: Assisting students with course add/drop procedures, as well as discussing implications (academic and financial) of contemplated changes.Academic Resource Support: Facilitating student access to tutorial services and other academic resources. Assisting faculty who identify students with academic or personal issues interfering with satisfactory academic achievement to refer students for assistance with identified issues.Facilitation and Coordination: Serving as a liaison between department chairs, faculty, and various administrative offices such as the Registrar’s Office, Admissions, Bursar, and Financial Aid.Transfer Credits and Substitutions: Prompt evaluating of transfer course credits and the managing course substitution processes.Student Record Management: Monitoring and updating student records to ensure accuracy.Assisting with Academic Challenges: Supporting students facing academic challenges by presenting their cases to the Committee on Academic Standing.Graduation Check: Completing graduation checks using tools like Degree Works to ensure students meet graduation requirements.Student Service Orientation: Explain and assist students in dealing with other Student Services offices (bursar, registrar, and financial aid). When referral is needed, make sure to personally set up the next steps, and follow up after completed. This is a 5 day a week on campus position based at the Times Square location. During enrollment periods, Counselors may be reassigned to work at a NYSCAS peripheral site in Brooklyn, Queens, or Staten Island. At the discretion of your director, counselors may be asked to work extended hours or visit and recruit at outside locations. These requirements collectively involve guiding students through their academic journey, ensuring compliance with university standards, and serving as a vital link between students, faculty, and administrative entities.Counselors create rapport with students using interpersonal techniques such as active listening, expressions of empathy, demonstrating positive regard and empowerment, providing clear and accurate information, using questioning, challenging, and reflecting techniques, etc. Same day responses to student emails are generally expected. Emails arriving within 15 minutes of the end of the workday may be responded to early on the next business day. Qualifications

Education/ Experience

Bachelor’s degree (Master's preferred).Proven experience in student recruitment and advising within an educational institution.

Knowledge/ Skills/ Abilities

Customer Relationship Manager systemDegreeWorksMicrosoft Office (including Word, Excel, Outlook, Teams, & Bookings)Zoom technology.Documentation of daily activitiesIn-depth knowledge of majors, pathway programs, general and international admissions processes.Familiarity with 'Degree Works' and expertise in document management toolsStrong communication, interpersonal, and problem-solving skills.Ability to work effectively in a dynamic, multicultural environment.

Travel

Possible temporary coverage at various Touro locations as needed

Maximum Salary USD $57,000.00/Yr. Minimum Salary USD $45,600.00/Yr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Touro University offers a comprehensive benefits package for full-time employees which includes:

Full range of Health Plans Medical Plans (choice of EPO, PPO, High Deductible HSA) Flexible Spending Accounts (FSA)  Dental Plans (PPO & HMO) and Vision Plan Dependent Care and Transit Programs Life Insurance, AD&D and Voluntary Supplemental Life Insurance   Short-term and Long-term disability programs  Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment) Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children Employee Assistance Program Early-Release Fridays (upon approval) Generous Paid Time Off Vacation, Sick Leave, Personal Leave & Floating Holiday Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330. Application FAQs

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