Job Description

4.1 Position Title

Sr. Engineer -Sales

4.2 Position reports to

 GM-Service

4.3 Primary Objective

We are looking for a Spare Parts Sales Engineer, who will be a key player in our growing team, responsible for achieving sales targets in the India territory across our diverse Engineering Plastics business unit he will also be responsible for such as spares parts for extruder machine packages and Material handling system packages. Also take care yearly rate contracts for spares and service. The Spare Parts Sales Engineer is responsible for driving sales of spare parts and components, providing technical support to customers, and ensuring customer satisfaction. This role requires a combination of technical knowledge, sales acumen, and excellent communication skills to effectively meet customer needs and achieve sales targets.

4.4 Essential Skills/Experience

Self-Motivated and Self-starterEffective communication skills and interpersonal skillsGood stakeholder management skillsClient Acquisition and Retention SkillsBachelor’s Degree in Electrical, Mechanical, Electronics—Preference is MechanicalMinimum 3 years in the material handling engineering plastics spare parts business, with familiarity in consumable parts.Customer OrientationAbility to connect at cross-functional levelGood stakeholder management skillsKnowledge of Indian regulations, specific local requirements, and usual business practicesGood analytical skills, quick learning ability, good team spirit, goal-oriented work style. Professional attitude, highly motivated, well organized, diligent, able to work independently.Good interpersonal and communicative skillsopen to the intracultural and cross-cultural environmentNative Indian / Indian CitizenFluent English and Hindi in writing and speaking.Good IT skills in MS Office (Word, Excel, PowerPoint), MS Project.Open to travel (domestic)Track record of delivering sales within India.Determined, results-driven, with a strong sales drive.

Main Roles & Responsibilities

Sales Development:

Identify and pursue new business opportunities in the spare parts market.Develop and maintain relationships with existing customers to ensure repeat business.Conduct market research to identify trends and customer needs.Actively visit customers where required

Technical Support:

Provide technical assistance and product knowledge to customers regarding spare parts and components.Assist customers in selecting the appropriate spare parts based on their specific requirements.

Quoting and Order Management:

Prepare and present quotations for spare parts, ensuring competitive pricing and timely delivery.Process customer orders and coordinate with the logistics team to ensure timely fulfillment.

Customer Relationship Management:

Maintain accurate records of customer interactions, sales activities, and follow-ups in the CRM system.Address customer inquiries and resolve issues related to spare parts and orders.Coordinate customer communication and visit customer where necessary

Collaboration:

Work closely with the engineering and production teams to understand product specifications and availability.Collaborate with marketing to develop promotional materials and campaigns for spare parts.

Reporting:

Monitor sales performance and prepare regular reports on sales activities, forecasts, and market trends.Provide feedback to management on customer needs and product performance.

Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".