1.To maintain a high customer service focus by approaching your job with the customers always in mind.\n在整个工作过程中，始终保持高度的客户服务意识。\n\n \n2.To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.\n保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。\n\n3.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.\n能够提出对酒店的运作及环境有益的意见或建议。\n\n4.To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.\n能够积极的向客人及供应商推荐酒店的服务及设施。\n\n5.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.\n在工作过程中能够做好本职工作，保证自己及其他人的安全。\n\n6.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.\n熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。

1.Strong in Leadership skills & good training conducting skills.
领导技能及培训技巧。

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2.Outgoing personality. Willing to work for long hours.
外向性格、可以长时间的工作。