JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Overall Role

The Senior Engineering Manager will assist the Client Engineering Lead to oversee the operation of all client systems and ensure they run efficiently, safely and cost-effectively. He/she is also responsible for achieving excellence in the Critical Environment Management (CEM) program at the client’s premises, ensuring highest standards and that best practices are implemented. The Senior Engineering Manager is to provide comprehensive engineering, CEM and technical services, with a focus on continuous improvement and risk management.

Management and Administration

Conduct regular operational meetings.Prepare monthly management reports.Manage financial processes for vendor and supplier invoices and payments and assist in planning of client’s annual budget.Negotiate with vendors over pricing for maintenance works including ad-hoc repairs. Conduct training including for incident management.Manage and maintain paper and electronic documents including contract register, contact lists, client standards documentation, maintenance records and as-built drawings.Communicate with regional team to standardize JLL operations, meet client requirements and resolve issues.Contribute to internal audits and action plans. Support Client Engineering Lead to ensure 3 yearly UTI Management and Operations Certification is achieved.Support regional and global technical audits, initiatives and programs interfacing with client’s regional and global facilities personnel.

Maintenance Management

Plan, schedule, organize and supervise the execution of preventive maintenance works and other repair and modification work.Contribute to review and selection of vendors for new contracts and contract renewals.Manage daily and weekly site checks on electrical, mechanical, and building services installations.Provision and maintenance of SOPs/EOPs of all client systems.Maintain a register of all identified M&E related risks including remediation planning and execution for closure or risk acceptance.Manage electricity consumption, HVAC consumption and critical temperature trending.Manage site access to client site and certain critical areas.Manage all necessary standard tools and equipment and calibration.

Energy and Environmental Management

Manage documents required by relevant authorities.Plan and execute energy saving measures and other environmental measures.Manage after-hour cooling demands for energy saving purposes.

Building Operations within Client Premises

Manage and ensure all operational staff and contract staff adhere to client working practices, government regulations and codes of practice of related institutions.Manage and attend maintenance site power downs.Manage office temperature issues including remediation planning and execution.Define, coordinate and implement BCP action plan, procedures and documentation.Ensure all working areas and plant room areas are clean and tidy.Assess and review M&E elements of Moves, Adds and Changes (MAC) works prior to the works.Manage notices and escalation charts for Comms Room and Comms Closet operations.

Testing & Commissioning and Handover Support

Assist in testing and commissioning by attending the testing and commissioning of building service systems.

Emergency Call Out and Rectification Services

24hrs emergency call out coverage to attend to any incidents on the client site, escalate it within a set time, arrange staff and vendor responses and maintain a register of incidents. Provision of incident reports with root cause analysis including remediation plans for closure.24hrs emergency call out to remotely support incident management at Client Site in Seoul.

Health and Safety

Ensure compliance with statutory regulations on health and safety regulations.Ensure all safety procedures are followed, including Emergency Operation Procedures.Maintain a register of all emergencies call out incidents.

Knowledge and Skills Required

Qualification/certification in at least one engineering discipline of electrical, mechanical, building services and project management.Minimum five years’ experience in design, construction, commissioning of building services or facilities management.Business level English and Japanese (spoken and written)Presentation skills, team management skills and project management skills.

Competencies

Works well with others and can build key relationships with cross-functional teams.Excellent communication skills, both written and verbal, as well as interpersonal skills.Time-management skills and the ability to work under pressure to ensure the efficient running of an event.Able to see things from the client’s standpoint, listen and observe to anticipate client’s needs.Previous experience in data centres, investment banking or other critical environments.

Location:

Remote –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.